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Return & Refund Policy
At Ethereal Visions Conjure, our products are handcrafted with care and intention. Due to the nature of our products, all product sales are final.
No Returns or Refunds
We do not accept returns, exchanges, or refunds for products once an order has been placed or received, except in limited circumstances determined by Ethereal Visions Conjure.
This policy applies to all products, including but not limited to condition candles, condition oils, spiritual curios, ritual products, and other handcrafted items.
Special Circumstances
In certain circumstances, a refund or other resolution may be considered at the sole discretion of Ethereal Visions Conjure. Examples may include receiving an incorrect product, receiving a product that arrived damaged, or another significant issue involving the fulfillment of your order.
A refund is not guaranteed simply because an issue is reported. Each situation will be reviewed individually before a determination is made.
How to Report an Issue
If you believe your order qualifies for consideration under a special circumstance, please contact us by email as soon as possible after receiving your order.
When contacting us, please include:
Your full name
Your order number
A description of the issue
Clear photographs of the product and any damage, defect, or issue
Photographs of the packaging, if applicable
Photos may be required before a refund, replacement, or other resolution can be considered.
After reviewing the information provided, Ethereal Visions Conjure will determine whether the circumstances qualify for a refund or other resolution.
Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, please do not discard the product or packaging before contacting us. Photographs of the product and packaging may be necessary to properly review the issue.
We reserve the right to request additional information or photographs before making a determination.
Final Sale
By placing an order with Ethereal Visions Conjure, you acknowledge and agree that product purchases are final and that returns and refunds are not ordinarily accepted.
Any exception to this policy is determined on a case-by-case basis and does not create an obligation to provide refunds or returns for future orders.
For questions or to report an issue with an order, please contact Ethereal Visions Conjure by email.
Thank you for supporting our small business and our handcrafted spiritual work.
Safety Reminders & Disclaimers
Ethereal Visions Conjure Condition Oils are handcrafted spiritual and ritual products made with care and intention. Depending on the specific product, our condition oils may contain herbs, botanicals, essential oils, fragrance oils, carrier oils, and other ingredients selected for their traditional, symbolic, spiritual, or ritual associations.
Our Condition Oils are intended for external, spiritual, ritual, and personal-use purposes only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Please read and follow all safety guidelines before using our products.
External Use Only: Ethereal Visions Conjure Condition Oils are intended for external use only. Do not ingest. Avoid contact with the eyes, mouth, mucous membranes, and other sensitive areas of the body. If accidental contact with the eyes occurs, rinse thoroughly with clean water. Seek medical attention if irritation or discomfort persists.
Patch Test Recommended: Before applying a Condition Oil more broadly, perform a patch test on a small area of skin. Apply a small amount and monitor the area for signs of sensitivity or an allergic reaction. Discontinue use if redness, itching, burning, swelling, rash, or other irritation occurs.
Do Not Apply to Broken or Irritated Skin: Do not apply Condition Oils to open wounds, broken skin, irritated skin, rashes, or areas affected by an existing skin condition. If you have sensitive skin or a dermatological concern, consult with a qualified healthcare professional before use.
Ingredients May Cause Sensitivity: Condition Oils may contain essential oils, fragrance oils, herbs, botanicals, and other ingredients that may cause skin irritation or allergic reactions in some individuals. Customers are responsible for reviewing the ingredients of each product and determining whether the product is appropriate for their individual circumstances.
Do Not Ingest: Condition Oils are not food products and should never be swallowed or consumed. If a product is accidentally ingested, seek appropriate medical or poison-control guidance.
Keep Out of Reach of Children and Pets: Store Condition Oils in a secure location away from children and pets. These products are not intended for use by children or animals.
Pregnancy and Nursing: If you are pregnant, nursing, trying to conceive, or have concerns regarding the use of essential oils or herbs during pregnancy or nursing, consult with a qualified healthcare professional before using Condition Oils.
Medication and Health Conditions: If you take prescription or over-the-counter medications, have allergies, sensitive skin, or an existing medical condition, consult with an appropriate healthcare professional before incorporating Condition Oils into your personal routine.
Discontinue Use if an Adverse Reaction Occurs: If you experience redness, itching, burning, swelling, rash, irritation, difficulty breathing, or any other unexpected reaction, discontinue use immediately and seek appropriate medical attention if symptoms are severe or persist.
Not Evaluated by the FDA: Ethereal Visions Conjure Condition Oils have not been evaluated by the U.S. Food and Drug Administration (FDA) for the purposes of diagnosing, treating, curing, or preventing any disease or medical condition. Our Condition Oils are not intended to function as medications, medical treatments, or medical devices.
Not a Substitute for Professional Medical Advice: Ethereal Visions Conjure Condition Oils are not intended to diagnose, treat, cure, or prevent any medical condition. They are not a substitute for professional medical advice, diagnosis, or treatment. If you have a medical concern, please consult a qualified healthcare professional.
Spiritual and Ritual Use: Condition Oils may be used in spiritual, ritual, devotional, manifestation, intention-setting, cleansing, prosperity, protection, attraction, or other personal spiritual practices. Any traditional, symbolic, or spiritual associations provided with a product are for spiritual, ritual, educational, and entertainment purposes and should not be interpreted as medical, psychological, legal, financial, or professional advice.
No Guaranteed Results: Ethereal Visions Conjure does not guarantee that the use of any Condition Oil will produce a particular spiritual, emotional, financial, relational, or other outcome. Spiritual and metaphysical experiences are subjective and may vary from person to person.
Individual Results May Vary: Individual experiences with Condition Oils may differ based on personal beliefs, intentions, circumstances, practices, and other factors. Any perceived spiritual or metaphysical effects are subjective and should be understood as personal experiences rather than guaranteed outcomes.
Personal Responsibility: Customers are responsible for their own use, interpretation, and application of Ethereal Visions Conjure products. Please carefully read all product descriptions, ingredient information, and instructions provided before use.
Use at Your Own Discretion: Use Condition Oils responsibly and according to the instructions provided with the individual product. If you are uncertain whether a product is appropriate for you, discontinue use and consult with an appropriate professional.
Proper Storage: Store Condition Oils tightly closed in a cool, dry location away from excessive heat, direct sunlight, moisture, and open flames. Keep bottles upright to help prevent leakage or spills.
Product Variations: Because our Condition Oils are handcrafted, variations in color, scent, texture, and appearance may occur from batch to batch. Natural herbs and botanicals may also cause changes in the appearance of the oil over time. These variations are normal characteristics of handcrafted products and do not necessarily indicate a defect, rather make each one unique!
Responsible Use: Please use all Ethereal Visions Conjure Condition Oils and spiritual curios responsibly and in accordance with their provided instructions. Do not use spiritual products as a replacement for professional medical care, mental health care, legal advice, financial advice, or other professional services.
By purchasing or using Ethereal Visions Conjure Condition Oils or related spiritual products and curios, you acknowledge that you have read, understood, and agree to the above safety guidelines and disclaimers.
If you have questions or concerns about a Condition Oil, its ingredients, or whether it is appropriate for your individual circumstances, please contact Ethereal Visions Conjure or consult with a qualified professional before use.
By following these safety guidelines, you can incorporate your Condition Oils into your spiritual and ritual practices in a thoughtful, responsible, and mindful manner.